• exercise your rights under the Consumer Guarantee Act
• hire a contractor for home renovations
• complain about a meal or service in a restaurant
• protect yourself when buying from a door-to-door salesperson
• avoid pyramid selling schemes
• protect yourself when buying on the internet
• buy second hand goods from an auction
• buy goods by mail order
• buy goods on layby
• buy a second hand car from a dealer
• deal with travel troubles

 
 
 
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